1
00:00:00,366 --> 00:00:02,900
- Look at Ruffles.
Someone else to visit.

2
00:00:02,900 --> 00:00:04,900
- We have people
that are very stressed

3
00:00:04,900 --> 00:00:06,833
to be a lot of emotions.

4
00:00:06,833 --> 00:00:09,833
And, you know, being able
to bring that down

5
00:00:10,766 --> 00:00:12,100
I'm not a problem solver
here.

6
00:00:12,100 --> 00:00:13,833
I'm just here
to bring smiles.

7
00:00:13,833 --> 00:00:16,300
- The dogs are the bridge
that create

8
00:00:16,300 --> 00:00:19,033
the relationship
with the other humans.

9
00:00:19,033 --> 00:00:21,233
It lowers
our cortisol levels,

10
00:00:21,233 --> 00:00:23,700
increases
our oxytocin levels,

11
00:00:23,700 --> 00:00:26,133
which makes us more
communicative.

12
00:00:26,133 --> 00:00:27,300
want to talk.

13
00:00:27,300 --> 00:00:29,333
- In that
very first clinic,

14
00:00:29,333 --> 00:00:31,300
we got a call
from the dental floor

15
00:00:31,300 --> 00:00:32,766
with the dentist
saying, look,

16
00:00:32,766 --> 00:00:34,733
this patient has been
waiting for hours,

17
00:00:34,733 --> 00:00:37,033
but they are having such
extreme anxiety.

18
00:00:37,033 --> 00:00:38,800
And we said,
what can we do?

19
00:00:38,800 --> 00:00:40,400
And they said,
I think if I can pet

20
00:00:40,400 --> 00:00:42,766
one of those
dogs, I'll be okay.

21
00:00:42,766 --> 00:00:45,866
- You can see smiles on
faces, shoulders

22
00:00:45,866 --> 00:00:49,000
drop, a deeper
breath, belly breath

23
00:00:49,566 --> 00:00:52,100
and a sigh
of little relief

24
00:00:52,100 --> 00:00:54,166
that you're going
to get to interact

25
00:00:54,166 --> 00:00:56,766
with someone
who's non-judgmental

26
00:00:56,766 --> 00:00:59,566
and just meet you
where you are.

27
00:00:59,566 --> 00:01:02,666
- I became the first
beneficiary of HOPE

28
00:01:02,666 --> 00:01:03,633
Dog Services

29
00:01:03,633 --> 00:01:07,033
because we were expecting
some very critical

30
00:01:07,033 --> 00:01:08,066
medical supplies.

31
00:01:08,066 --> 00:01:08,533
to show up,

32
00:01:08,533 --> 00:01:08,966
And we had

33
00:01:08,966 --> 00:01:11,033
just learned the day
before the clinic

34
00:01:11,033 --> 00:01:12,833
that they had not
arrived.

35
00:01:12,833 --> 00:01:15,400
and Raquel
and Pickles walked in.

36
00:01:15,400 --> 00:01:16,200
- The dogs

37
00:01:16,200 --> 00:01:18,700
actually smell the
adrenaline, dump in

38
00:01:18,700 --> 00:01:20,066
our human bodies,

39
00:01:20,066 --> 00:01:22,733
and we train them
to go towards that.

40
00:01:22,733 --> 00:01:25,466
- Here I am in this very
stressful moment,

41
00:01:25,466 --> 00:01:26,866
and Pickles
comes up to me

42
00:01:26,866 --> 00:01:28,933
and essentially gives me
her doggy hug.

43
00:01:28,933 --> 00:01:30,833
And I got down
on the floor with her

44
00:01:30,833 --> 00:01:32,966
and wrapped my arms
around her.

45
00:01:32,966 --> 00:01:34,500
And for that moment,

46
00:01:34,500 --> 00:01:37,400
the stress was
absolutely alleviated.

47
00:01:37,400 --> 00:01:39,700
And that's what happens
for our patients.

48
00:01:39,700 --> 00:01:41,733
We wouldn't do the clinic
without them.

49
00:01:41,733 --> 00:01:43,566
They've become part
of our family.

50
00:01:43,566 --> 00:01:46,000
- Make him
smile. That's your job.